Terms of service
TERMS OF SERVICE
1. Company Information
Seller:
Aktone e.U
UID-Nummer: ATU81199169
Felbigergasse 44/4/16 1140 Wien Austria
Email: contact@arkvy.co
VAT number: ATU81199169
2. Scope
These Terms of Service apply to all orders placed through this online store by consumers and businesses.
By using this website and placing an order, you agree to these Terms.
3. Conclusion of Contract
The presentation of products in the online store does not constitute a legally binding offer.
By placing an order, you submit a binding offer to purchase the selected product.
The contract is concluded when we confirm your order by email.
4. Prices and Payment
All prices are stated in EUR.
For deliveries within the European Union, prices include applicable VAT.
For deliveries outside the EU, additional customs duties, taxes, or import charges may apply. These charges are the responsibility of the customer.
Payment is due immediately upon order.
5. Delivery
Delivery times are indicated on the product page.
For pre-sale products, estimated shipping dates are stated. Delays may occur due to production or logistics.
If delivery becomes impossible for reasons beyond our control, we reserve the right to withdraw from the contract. Any payments already made will be refunded.
6. Shipping Risk
For consumers within the European Union, the risk of accidental loss or damage passes to the customer upon delivery.
For business customers, risk passes upon handover to the shipping carrier.
7. Right of Withdrawal
Consumers within the European Union have a statutory right of withdrawal.
Details are provided in our Return & Refund Policy.
8. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
9. Product Information
We make every effort to ensure accurate product descriptions.
Natural variations in color, segmentation, or appearance may occur and do not constitute a defect.
Product performance depends on proper application and usage.
10. Liability
We are liable without limitation for damages resulting from injury to life, body or health, as well as for damages caused by intent or gross negligence.
In cases of slight negligence, we are only liable for the breach of essential contractual obligations. In such cases, liability is limited to the foreseeable damage typical for the contract.
Mandatory statutory liability, in particular under product liability law, remains unaffected.
11. Intellectual Property
All content on this website, including text, images, branding, and product descriptions, is protected by intellectual property law and may not be used without prior written consent.
12. Governing Law
These Terms are governed by Austrian law.
For consumers, mandatory consumer protection provisions of their country of residence remain unaffected.
13. Changes to These Terms
We reserve the right to update these Terms where necessary. The version valid at the time of order shall apply.
14. Contact
Questions regarding these Terms can be sent to: